Do we have to make a booking?
Yes please! Making a booking for schools and vacation care groups is essential. We can then ensure that everything is planned and ready for you upon arrival, this way your group will have the best experience possible.
Do we need to pay a deposit?
Yes, to secure your date and time a 30% deposit is required at the time of booking. If no deposit has been paid, your groups date/time is not yet confirmed.
Is there a minimum or maximum number of children we can bring?
Basically we require a minimum of 10 children to make a school or vacation care booking, happy for you to bring along as many as you can!
When do I need to finalise our group’s numbers by?
We like all numbers to be finalised at least 4 days prior to the date your group is coming to visit.
Can we bring our own food into the centre?
If the package you have chosen includes food then there will be plenty to go around and no need to bring in any extra. Alternatively food and drinks can be purchased from our restaurant. No other outside food is permitted.
Are there any special requirements?
Please ask all guests to wear close toed shoes, and we recommend asking guests to arrive 15 mins prior to your event so we can get everyone organised and explain how the event will run.